Harrison Kunkel

IT/Business Systems Analyst | Utility Industry Consultant at Balboa Bay Partners

Role
Consultant IT Business Systems Analyst - Field Service Delivery at Balboa Bay Partners
Location
San Diego, CA, US
LinkedIn followers
500 followers

About Harrison Kunkel

An IT/Business Systems Analyst with 8+ years of experience driving operational efficiency for utilities and energy programs through data analytics, systems integration, and process automation. At SDG & E, I led key initiatives including the Power Your Drive EV charging program and Field Service Delivery transformation, optimizing workflows and improving billing accuracy. Previously at Calpine Energy Solutions, I supported the launch of San José\'s CCA and automated key customer programs. Skilled in SQL, SAP, and CRM platforms, I thrive at the intersection of technical solutions and business needs. I\'m passionate about using data to solve problems and deliver measurable impact.

Experience

  1. Consultant IT Business Systems Analyst - Field Service Delivery

    Balboa Bay Partners

    Jan 2025 — Present · San Diego, CA, US

    As an IT/Business Systems Analyst supporting SDG & E’s Field Services Division, I led testing and integration efforts across GeoCall and SAP to ensure reliable field operations and system performance. I validate end-to-end workflows for work order creation, scheduling, and dispatch, collaborating with IT and business teams to resolve issues before deployment. My role includes developing real-world test cases, supporting user acceptance testing, and conducting regression testing to safeguard critical field service processes. I also provide ongoing analysis and feedback to improve system functionality, contributing to more efficient field execution and better customer service outcomes.

Education

  • Loyola University

    Bachelor's degree, Finance, General

    2011 — 2015

  • Loyola Blakefield

    High School Deploma, College Pep

    2007 — 2011

Skills

  • Marketing
  • Microsoft Access
  • Financial Reporting
  • Managerial Finance
  • Finance
  • Financial Accounting
  • Management
  • Microsoft Office
  • Microsoft Excel
  • Powerpoint
  • Strategic Planning
  • Customer Service
  • Microsoft Word
  • Access
  • Financial Analysis
  • Google Adwords
  • Leadership
  • Advertising

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