Cathy Walker
Owner at Cat\'z Cleaning LLC
- Role
- Bilingual Customer Service Representative Billing at UGI Utilities, Inc.
- Location
- Reading, PA, US
- LinkedIn followers
- 500 followers
About Cathy Walker
Consistent excellent performance as a top seller. Customer service and care is #1…
Experience
Bilingual Customer Service Representative Billing
Jan 2023 — Present · US
Handle customer calls in a timely and professional manner, following company-provided procedures. Ensure accurate information is being provided to the customer.Demonstrate an understanding of policies and procedures to respond to customer calls, while striving for a reduction in the need for supervisor callbacks.
Skills
- Cross-Functional Team Leadership
- Direct Sales
- Microsoft Office
- Sales
- Selling Skills
- Sales Management
- Budgets
- Sales Process
- Sales Operations
- Contract Negotiation
- Selling
- Customer Service
- Key Account Management
- Call Centers
- Healthcare
- Business Development
- Process Improvement
- Strategic Planning
- Project Management
- B2b
- Account Management
- Change Management
- Training
- Customer Satisfaction
- Crm
- New Business Development
- Solution Selling
- Operations Management
- Team Building
- Management
- Hospitals
- Leadership
- Forecasting
- Cold Calling
- Salesforce.com
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