Harriett Johnson

Sr./Director Human Resources(HRBP)|People & Culture| Strategic Business Partner| Coach/Advisor| Project Lead| Expertise: Program/Process Development| Talent Acquisition & Management| Change Management| Employee Relations

Role
Divisional Director of Human Resources at The Salvation Army
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Harriett Johnson

I am a strategic, forward-thinking Senior/Director of Human Resources (HR/HRBP) offering years of progressive experience. I have served as a trusted advisor to Executives and key stakeholders to achieve business objectives with the best possible outcomes. I am a creative problem solver known for strong cross-functional partnerships, an enterprise mindset, and seamless customer experiences. Expertise in leading and managing human resources functional areas:Talent acquisition and sourcing, Business partner/talent developmentEmployee relationsHR complianceDiversity, equity and inclusion facilitatorHR data management/reportingBenefits administration-Record of success within various work environments from Fortune 50 retail, healthcare, governmental, and shared services to non/not-for-profit-Experienced and successful in leading key projects/business initiatives designed to increase efficiencies, transform processes, and link to strong and measurable outcomes-Fully committed to providing and implementing dynamic, compelling solutions to meet the ongoing objectives of the organization. KEY COMPETENCIES: Strategic Counsel/Executive Coaching| Project/Change Management| Labor Relations/Collective Bargaining Compliance(CBA)| Budget Planning & Execution/ Contract Negotiation| Technology: Workday/Success Factors/ PeopleSoft/ Oracle Cloud Recruit/ServiceNOW/ Blue Prism RPA/ Kronos/Paylocity| Recruitment/Talent Acquisition/Sourcing| Organizational Design & Effectiveness| Talent Management/Leadership Development| Diversity, Equity & Inclusion Facilitation/Training| Benefits Administration/ Compensation Analysis| Data Analysis

Experience

  1. Divisional Director of Human Resources

    The Salvation Army

    Sep 2024 — Present

    Divisional HR Leader for North & South Carolina. Leads HR strategy and operations for 63 locations and employees across two states, managing a team of 6 HR professionals.Drives cultural transformation and fosters an inclusive work environment through strategic employee engagement, retention, and succession planning initiatives.Provides executive-level guidance on complex employee relations, policy development, and standard work issues, ensuring consistent application and risk mitigation.Directs comprehensive HR functions, including benefits administration, recruiting, compensation, and HRIS, overseeing the development and performance of HR Generalists.Serves as a trusted strategic partner to executive officers, guiding organizational effectiveness and change management initiatives to support business objectives.Collaborates cross-functionally with Territorial HR Teams, Legal, Risk Management, Program, and Compliance departments to ensure integrated HR solutions and compliance.Ensures full divisional compliance with all federal, state, and municipal employment laws, proactively mitigating legal risks.Champions change management efforts and provide executive coaching to leaders, fostering a resilient and adaptive leadership team.

Education

  • Capella University

    Doctor of Philosophy - PhD, Business Administration and Management, General

  • Fisk University

    Bachelor of Science (B.S.), Business Management

  • Tennessee State University

    MBA, Business Management

  • Capella University

    DBA, Human Resources Management and Services

    2017 — 2018

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Harriett Johnson — Divisional Director of Human Resources at The Salvation Army in Charlotte, NC, US | Unifers