Harriet Laurin

About Harriet Laurin

As a Senior Business Systems Analyst at IQVIA with over 10 years in the role, I provide advanced systems expertise to support and enhance data integration processes in Specialty Pharmacy. My work centers on managing and leading onboarding initiatives for Specialty Pharmacy Providers and their data as part of Specialty Pharmacy Data Integration (SPDI) projects. I excel in requirements gathering, business analysis, and project documentation, ensuring effective collaboration between business users and technical staff. With a career spanning multiple industries, I bring a deep understanding of business systems, data analysis, and process mapping. My expertise includes developing system requirements, performing data validation, and re-engineering workflows to improve efficiency. Recognized with multiple IQVIA Silver Impact Awards, I am driven to deliver results that enhance data integrity, meet client needs, and support seamless integration across systems.

Experience

1. Senior Business Systems Analyst Senior Consultant

   IQVIA

   Apr 2015 — Present · Wayne, PA, US

   Accountabilities: Provide a high level of systems expertise and support in developing and enhancing data integration systems in the area of Specialty Pharmacy. Manage and lead efforts to on-board Specialty Pharmacy Providers (SPP) and their data in support of Specialty Pharmacy Data Integration (SPDI) client projects. Formulate and define systems’ scope and objectives based on both user needs and a thorough understanding of business systems and requirements.Devise or modify procedures to solve complex problems and deliver desired results. Perform analysis of business and user needs, document requirements and translate into proper system requirement specifications. Consider the business implications of the application of technology to the current and future business environment. Instruct, direct, and check the work of other project associates. Act as a team leader/project manager for projects with moderate budgets or of a short to intermediate duration.Awarded Silver level IQVIA Impact Awards in both 2024 and 2025.

Education

• Eastern Regional High School

  High School Diploma, Academic Track

  1976 — 1980

• Arcadia University

  Bachelor of Arts, English Language and Literature, General

• Arcadia University

  B.A., English

  1980 — 1984

• University of Phoenix

  Bachelor of Science, Information Technology

• University of Phoenix

  B.S., Information Technology

  2002 — 2004

• Villanova University

  Master of Business Administration, Business Administration and Management, General

• Villanova University

  MBA, Master of Business Administration

  2005 — 2007

Skills

• Xml
• Database Design
• Databases
• Requirements Gathering
• Software Documentation
• Sdlc
• Tai Chi
• Access
• Sharepoint
• Training
• Testing
• Systems Analysis
• Business Process Improvement
• Program Management
• Consulting
• Microsoft Sql Server
• Vendor Management
• Published Author
• Db2
• Data Mapping
• Data Validation
• Product Requirements Definition
• Cobol
• Exit Surveys
• Qigong
• Business Intelligence
• Snagit
• Proofreading
• Software Development
• Data Analysis
• Quality Assurance
• Ms Project
• Agile Methodologies
• Jcl
• Management
• Sql
• Visio
• Unix
• Survey Development
• Functional Specifications