Harriet Klärner
Senior Manager @Mercer
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WORK HISTORY
Senior Manager @Mercer
Munich, DE
EDUCATION
Ludwig-Maximilians-Universität München
Diploma, Psychology
Graduate School of Systemic Neurosciences - LMU Munich
Ph.D., Systemic Neurosciences
ABOUT HARRIET KLÄRNER
I’m a trained psychologist with a PhD in neuro-cognitive psychology, dedicated to leveraging psychological expertise to shape effective employee experience strategies. Since transitioning from academia, I’ve spent over a decade helping organizations listen more intentionally - designing employee listening programs that not only capture feedback but lead to lasting, people-centered change.I help organizations design and evolve their employee survey programs - from concept and questionnaire design to insight generation and action planning. I approach each listening initiative with a mix of scientific rigor, strategic thinking, and genuine empathy for the people behind the data.As a data and analytics enthusiast with a strong foundation in statistics (R, SPSS, SQL), I’m passionate about uncovering patterns in employee survey data and making sense of what truly matters. With a proven track record of leading complex, cross-functional initiatives in international environments, I bring clarity, structure, and a strong sense of ownership to every project I lead. I’m fluent in both English and German and skilled at navigating senior stakeholder relationships - ensuring alignment, transparency, and steady progress.
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