Harprit Rai

Vice President Infrastructure Platforms Cloud Foundational Services @JPMorganChase

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Vice President Infrastructure Platforms Cloud Foundational Services @JPMorganChase

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London, GB

Product Manager for Azure Entry Pathways. Delivering turn key outcomes for the creation of Azure Subscriptions, and Open AI workspaces allowing JPMC innovators & technologists to consume the market-leading technology capabilities of the Azure platform via self-service through ServiceNow Portal or through integration with their own deployment workflows via API. Leveraging the powerful customization capabilities of ServiceNow to enable our LOB customers to request and provision Azure Platform services for both human and machine requestors. Uniquely solving customer pain points of traceability, security, and reliability, by offering unrivalled user experience.

EDUCATION

1996 — 2000

De Montfort University

Bachelor of Science (BSc), Computer Science

SKILLS

Network AdministrationWide Area Network (Wan)WanInfrastructureSystem DeploymentServersItilService DeliveryTechnical SupportPrince2Windows 7IT OutsourcingWindows ServerService ManagementService DeskCisco TechnologiesIT ManagementTroubleshootingSolution ArchitectureProject DeliveryOutsourcingIT OperationsVoipData CenterCloud ComputingManaged ServicesIT Service ManagementNetworkingHpSla

ABOUT HARPRIT RAI

I am an accomplished and results orientated project and programme manager with a proven record of managing end to end delivery of complex IT projects. Harnessing an extremely broad technical skillset to deliver technology solutions within both a contracted/managed services model and within discrete professional services engagements. Currently delivering complex ServiceNow projects including brownfields portal implementation, onboarding, facilities, and process alignment transformation activitiesSpecialising in remediation projects and relationship building where a pragmatic customer centric approach is required.Highly experienced in delivering high profile projects across a variety of industries including the financial, pharmaceutical and insurance sectors. Having completed full life cycle project definition and delivery, managing a portfolio of projects £3m + with a TCV of £15m+, I am well versed in managing a wide variety of projects Including SaaS, Datacentre/Desktop/Network Migration, business relocation and transformation projects. I am adept at managing the engagement with senior technical and non-technical stakeholders, both onshore and offshore/virtual resource pools and 3rd parties.Experienced in establishing Project Office setup, management, and governance. Ensuring appropriate tools, processes and people are in place. Dovetailing into this I am proficient in producing and maintaining high quality customer facing and internal documentation of project proposals, RAID, financial, PID, communications and associated delivery plans.

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Harprit Rai — Vice President Infrastructure Platforms Cloud Foundational Services at JPMorganChase in London, GB | Unifers