Harpreet Singh

National Operations System Analyst @DHL Supply Chain

Mississauga, ON, CA

Working on different Supply chain digitalization projects Worked across a national team, spanning 5 distribution centers, to streamline processes. Developed and maintained web applications using Caspio, including designing database structures, building forms, andimplementing workflows. Created a Labor Management tool to increase accuracy in forecasting and planning. Collaborated with business analysts and stakeholders to gather requirements and translate them into functional Caspioapplications. Implemented data integrations to streamline data flow between Caspio and other systems, ensuring data accuracy andintegrity. Created user-friendly interfaces and enhanced the user experience by implementing intuitive navigation, responsive design,and data visualization. Managed and optimized Caspio databases, including data modeling, table design, indexing, and query optimization forimproved application performance. Conducted thorough testing and debugging of Caspio applications to identify and resolve any issues or bugs, ensuring high-quality deliverables. Provided technical support and training to end-users, addressing inquiries, troubleshooting problems, and offering guidance onhow to effectively use Caspio applications. Implemented data security measures, including user authentication and access controls, to ensure the confidentiality andintegrity of sensitive information. Regularly monitored and analyzed Caspio application performance metrics, identifying opportunities for optimization andimplementing necessary improvements. Utilized project management tools and methodologies to track project progress, identify and mitigate risks, and communicateproject status to stakeholders. Employed agile project management principles to facilitate iterative development and enhance project flexibility, allowing forcontinuous improvements and feedback incorporation.