Harpreet Kaur

Mail Administrator @Manulife

Halifax, NS, CA

Sort, log, scan, and distribute high-volume incoming and outgoing mail, courier packages, andconfidential corporate documents with strict adherence to internal policies.• Perform advanced data entry using Excel, CRM, and internal database systems while maintaining99% accuracy.• Maintain and update document control systems, ensuring timely filing, retrieval, and lifecyclemanagement of corporate documents.• Manage department calendars, coordinate interdepartmental communication, schedule meetings, andhandle customer emails and phone inquiries.• Process sensitive client information, ensure privacy compliance (PIPEDA), and verify the accuracy ofupdated records.• Generate daily, weekly, and monthly operations reports, audit data discrepancies, and supportprocess improvement initiatives.• Assist HR and Operations teams with onboarding documentation, employee file management,timesheet data entry, and internal request processing.• Use Microsoft Excel to create spreadsheets, track workload logs, update inventory, prepare reports,and monitor mail movement metrics.• Support courier tracking, service ticket management, supply ordering, and coordination with externalvendors.• Maintain a clean, organized mailroom environment while ensuring timely delivery of priority andconfidential packages.

Canadore College

Business Diploma

Canadore College

Diploma, General Business