Harpreet Singh Dhillon
Director, Strategic Risk Management (SRM) || 2nd Line of Defense (2LoD) || Strategic Leadership || Business Transformation || Vendor Governance &Compliance
- Role
- Director, Strategic Risk Management (Srm) 2nd Line of Defense (2lod) at UBS
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Harpreet Singh Dhillon
With 18 years of leadership at global institutions like UBS, I specialize in the intersection of Strategic Delivery, Operational Risk (2LoD), and Technology Governance. I am a \"conscientious technocrat\" who balances high-stakes enterprise innovation with rigorous organizational guardrails.Throughout my career, I have proven that delivery and risk are two sides of the same coin. I have architected Operational Risk Management Frameworks (ORMF) and ensured Basel compliance while simultaneously leading multi-million dollar transformations - including account recovery initiatives that delivered a $1.9M ROI.Currently, I am focused on the frontier of AI Governance, ensuring GenAI readiness is balanced with robust risk oversight. My expertise spans vendor contract management (SOW/MSA), third-party governance, and process transformation. I am a collaborative leader dedicated to driving enterprise-level results that are both resilient and profitable.
Experience
Director, Strategic Risk Management (Srm) 2nd Line of Defense (2lod)
Jan 2026 — Present · Pune, IN
Directing 2nd Line of Defense (2LoD) oversight for Global Technology Services, ensuring operational resilience and regulatory alignment across the End User Services, Networks, and Automation portfolios. I bridge the gap between technical execution and enterprise governance by translating complex technical risks into strategic business outcomes.Global Audit & Regulatory Leadership: Orchestrate the SRM coordination model for high-stakes regulatory requests across US, EMEA, and APAC. I ensure governance alignment and seamless evidence orchestration, maintaining a rigorous path to closure for all external engagements.Executive Risk Strategy & Narratives: Curate high-impact risk narratives and performance dashboards for senior governance forums. I translate complex data regarding control health and strategic risk themes into actionable insights for executive leadership decision-making.Operational Risk (NFR) Lifecycle Management: Lead the governance of non-financial risk (NFR) issues and incidents. I drive control visibility through KPCIs and oversee the full remediation lifecycle—from prioritization to challenge—ensuring the technology portfolio remains within the global risk appetite.Transformation & Automation Governance: Strengthen oversight of non-financial risk events (NFREs) within the automation and networks portfolio, leveraging a collaborative leadership style to drive process transformation and control readiness in a dynamic technical landscape.
Education
S.D.Public, Jagadhri
Senior Secondary Degree
2001 — 2004
Visvesvaraya Technological University
Post Graduate Diploma, Aerospace, Aeronautical and Astronautical Engineering
2008 — 2009
Indian Institute of Management Ahmedabad
Armed Forces Programme, Business Administration and Management, General
2017 — 2018
ITM University, Gurgaon
Bachelor of Engineering - BE, Electronics and Communications Engineering
2004 — 2008
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