Harpreet Singh
Customer Experience Manager @Fedex India, Middle East, And Africa
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WORK HISTORY
Customer Experience Manager @Fedex India, Middle East, And Africa
EDUCATION
Dakshina Bharat Hindi Prachar Sabha
Bachelor of Arts - BA, Hindi Language and Literature
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Marketing, Operations & Supply Chain Management
ABOUT HARPREET SINGH
Dedicated and results-oriented Customer Experience Manager with 10 years of proven expertise in overseeing multifaceted teams and projects across various domains. Demonstrated proficiency in leadership roles, including Supervisor, Team Manager, Quality Analyst, Team Lead, Resolution Specialist, and Senior Associate. Known for driving operational excellence, fostering collaboration, and achieving strategic objectives within dynamic environments. Adept at implementing process improvements, optimizing workflows, and ensuring adherence to quality standards. Excels in stakeholder management, communication, and delivering impactful solutions that exceed expectations. Seeking to leverage seasoned leadership and project management skills to drive continued success in a challenging and rewarding program management role.
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