Harpreet Kaur
Technical Business Analyst - Fintech| BFSI | Expertise in requirements engineering ,API Integrations, Product Development, Scalable Solutions | Proficient in merchant onboarding ,customer experience | Ex-Citi, IBM,Wipro
- Role
- System Analyst at Unlimit
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Harpreet Kaur
With 12+ years of experience in fintech, banking, and financial services, I specialize…
Experience
System Analyst
Dec 2023 — Present · Gurugram, IN
Merchant Onboarding & API Integration: Designed merchant onboarding workflows and managed end-to-end integration with Salesforce and third-party vendors for AML/KYC verification (e.g, SumSub) using APIs.• Requirements & Backlog Management: Led requirement gathering, created and prioritized user stories, and managed the product backlog using JIRA, ensuring alignment with project goals during sprint planning.• Business Process Analysis & Documentation: Analyzed current workflows and designed future-state processes using BPMN, UML diagrams, and wireframes; documented BRDs, FRDs, CJM, and integration specs.• Stakeholder collaboration & Product Roadmap: Acted as a liaison between business and technical teams, managed cross-functional collaboration, and supported product roadmap planning for web and mobile app development.
Education
Punjab Technical University
Bachelor of Technology - BTech
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