Jon Harper
Senior Delivery Manager @EPAM Systems
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WORK HISTORY
Senior Delivery Manager @EPAM Systems
London, GB
Jon is a well-versed Delivery Manager, focusing on Operations and Delivery, Change Management and managing complex projects in parallel. His recent engagements at EPAM have been with BT/EE, Travis Perkins/Wicks, Shop Direct and MoneySupermarket where he was overseeing the delivery of these e-Commerce transformations. Jon\'s background as a Software Architect gives him a strong understanding of the business and technical complexities involved with large scale programme delivery. His experience will enable him to help clients and EPAM become better aligned in day to day operational efficiencies as well as understanding the bigger picture and how to add value to the road map. • Project and Delivery Management from inception to implementation and early life support• Delivery of complex solutions with a combination of onshore & offshore teams across multiple countries & locations• Keeping teams focused on delivery through pragmatic adoption of agile methodologies• Highly proficient at nurturing and developing people and processes in a technical environment• Strong stakeholder management skills and experience in large scale, complex global organisations
EDUCATION
Teesside University
Computing
SKILLS
ABOUT JON HARPER
Senior Delivery Leader with over 20 years of experience designing, developing, and implementing digital solutions across diverse industries, including Finance, Government, Insurance, Retail, Travel, Defence, Telecommunications, and Technology. Proven track record in end-to-end project and programme management, from inception to go-live and early life support, consistently delivering impactful outcomes across the full digital ecosystem.Expert in leading large, distributed teams (up to 350+ members), driving continuous improvement, and nurturing talent in technical environments. Skilled in stakeholder management, commercial oversight, and pragmatic adoption of agile methodologies to enable successful transformation programmes and continuous improvement. Adept at managing complex programmes, aligning workstreams, and delivering value in high-pressure environments.Key strengths include strong analytical skills, a calm and collaborative approach, high personal accountability, and the ability to inspire and motivate teams to achieve outstanding results. Achievements include successful migrations to SaaS platforms, strategic data infrastructure rationalization, multi-team agile delivery for major telecom and financial clients, and the implementation of scalable, efficient solutions using modern technologies such as AWS, Azure, SAP Commerce, Spring Boot, Kubernetes, and Sitecore.Project roles have included Senior Delivery Manager, Project Manager, and Scrum Master, with hands-on experience in programme governance, risk management, budget control, and process transformation. Recognized for fostering strong client relationships, delivering strategic commercial benefits, and ensuring project quality, timeliness, and alignment with organizational goals.
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