Harper M.

Manager, Onboarding & Training Support @Scotiabank

Halifax, NS, CA

As Manager, Onboarding & Training Support, I oversee and support the onboarding teams across Scotiabank’s international Client Experience Centres in Mexico, Colombia, and the Dominican Republic — all serving Canadian clients.In this role, I provide strategic guidance, structure, and performance support to ensure consistent, high-quality onboarding experiences globally. Working closely with local onboarding leads and team development managers, I help strengthen delivery, engagement, and alignment to Scotiabank’s standards and culture.Key focus areas: • Providing ongoing support and strategic oversight to international onboarding teams • Enhancing program structure, quality, and new hire experience across all sites • Partnering with Senior Managers and Team Development Leads to drive performance outcomes • Sharing best practices and fostering collaboration between countries • Supporting initiatives that build engagement, capability, and long-term success for new employeesThis role builds on my experience leading onboarding for Scotiabank’s Canadian Client Experience Centre and expands it to an international scale.

The Centre For Arts & Technology

Associate's degree, Fashion Merchandising