Haroon M.

Manager @Afrikana Kitchen

London, GB

Lead and manage a team of 20+ front- and back-of-house staff, including waiters and chefs- Deliver hands-on staff training to ensure high standards and team development- Successfully reduced staff costs by up to 40% through smarter scheduling- Monitoring KPIs and working towards weekly sales and performance targets- Supporting recruitment and onboarding of new team members- Oversee ordering and stock control, ensuring smooth kitchen operations and minimal waste- Handle customer feedback and complaints to maintain loyalty and satisfaction- Plan and execute in-store collaborations with local small businesses to drive community engagement and increase footfall- Maintain high standards of food hygiene, safety, and operational compliance- Working closely with franchise directors and general management to contribute to the growth and smooth running of the brand.

Leyton sixth form college

BTEC, Applied Science

Masterschool

Certificate, Data Analyst