Haroon Iqbal
Technical Program Manager | 20+ yrs in Enterprs Platform Modernization | Building expertise in GenAI, AgenticAI, RAG, LLM & MCP Systems | Automotive, Federal & HealthTech Experience | Pega Architect | Scaled Agile Leader
- Role
- Pega Lead Systems Architect at Internal Revenue Service
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Haroon Iqbal
I am a seasoned technology leader with a strong foundation in AI and healthcare…
Experience
Pega Lead Systems Architect
Feb 2024 — Present · Troy, MI, US
Architect end-to-end Pega platform solutions across BPM, CRM, Case Management, and Decision Management domains.Design and implement AI-infused workflows leveraging Pega Process AI™, Pega Customer Decision Hub™, NLP (Natural Language Processing), ML (Machine Learning) models, and adaptive decisioning.Lead the enablement of Predictive Analytics, Real-Time AI Decisioning, and Next Best Action (NBA) frameworks within Pega applications.Collaborate with Data Scientists to ingest, train, and operationalize machine learning models within Pega\'s decisioning ecosystem.Integrate Pega with cloud-native AI services (e.g, Azure Cognitive Services, AWS AI/ML, GCP Vertex AI) and RPA platforms (Pega RPA, UiPath, Automation Anywhere).Develop scalable solutions with event-driven architectures using Kafka, RabbitMQ, or AWS EventBridge.Establish technical best practices, reusable frameworks, and Center of Excellence (CoE) methodologies across the Pega delivery teams.Provide thought leadership on emerging AI and intelligent automation trends within the Pega ecosystem.Mentor and guide System Architects (SA) and Senior System Architects (SSA) on advanced technical implementations.
Education
Osmania University
Bachelor of Engineering - BE, Mechanical Engineering
University of Michigan - Stephen M. Ross School of Business
Executive MBA, Organizational Leadership
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration - MBA, Business Administration and Management, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.