Haroon Abbu

About Haroon Abbu

Dr. Haroon Abbu is the Senior Vice President of Digital, Data & Analytics at Bell and Howell. An accomplished leader with over 20 years of industry experience in leading technology-enabled business transformation using digital technologies and advanced data analytics. He has successfully built analytics teams ground up; spearheaded the next-gen analytics products and service capabilities powered by IoT, machine learning, and advanced analytics to drive service efficiencies and data monetization. An executive with strong data analytics, business strategy, and team-building skills, Haroon is known for his exceptional ability to derive business value by implementing and integrating enterprise data applications and streamlining processes and tools to continually improve operational efficiencies. In addition, he has successfully implemented and managed all aspects of global sales and commercial operations including sales processes, sales enablement, performance analytics, pricing, deal desk, pre-sales engineering, ROI development, contract/order management, and sales compensation.Haroon is a certified Six Sigma Master Black Belt and a Project Management Professional. An Industrial Engineer (BS in IE + MS in Engineering Management) with an MBA, and an executive doctoral degree with a dissertation focused on managing physical-to-digital convergence and business transformation. Haroon brings together world-class research in partnership with NC State University and Germany’s RWTH Aachen University to advance thought leadership on digital leadership. He is a frequent keynote speaker and a panelist at various industry events and has published his work in business magazines and scholarly journals. In his 2021 book titled, Trust: The Winning Formula for Digital Leaders, a Practical Guide for Digital Transformation, he and his co-authors, explore differentiated actions of digitally mature companies and how their digital leaders succeed by building trust.Bell and Howell is a private equity-funded service and distribution company that sells and services industrial automation equipment. With a renewed focus on IoT-enabled remote monitoring, diagnostics, and repair, we provide state-of-the-art support to companies in Retail, Robotics, Logistics, Printing, and Mail Processing. Headquartered in Research Triangle Park, N.C, with offices around the world, Bell and Howell is the trusted partner to thousands of organizations globally.

Experience

1. Advisory Board Member

   Service Council

   Dec 2023 — Present

   The Service Council™ exists to create a platform for education, knowledge, networking and insight for leaders in service, support and customer managementThe Service Council Advisory Board is a group of hand-selected, global service and customer experience executives who are chartering service innovation in their select industry. This board of experts contributes to the community through thought leadership, speaking engagements, research contributions and the sharing of best practices, with the intent of elevating and advancing service.

Education

• Charles Sturt University

  Grad Cert, International Business

• Pace University - Lubin School of Business

  Doctorate, Business - Management and Marketing

  2016

• St Philomena College (Autonomous), Puttur

  Pre-University

• University of South Florida

  MS, Engineering Management

• Schiller International University

  MBA, International Business

• Malnad College of Engineering

  Bachelor's Degree, BS Industrial Engineering

Skills

• Product Management
• Business Process Improvement
• Tqm
• Dmaic
• Operational Excellence
• Leadership
• Market Research
• Six Sigma
• Manufacturing
• Team Leadership
• Erp
• Project Planning
• Salesforce.com
• Program Management
• Projects
• Sales Operations
• Strategic Planning
• Management
• Team Building
• Project Management
• Continuous Improvement
• Sales Process
• Training
• Process Improvement
• Product Development
• Operations Management
• Analysis
• Cross-Functional Team Leadership
• Analytics
• Business Strategy
• Lean Manufacturing
• Enterprise Systems Development
• Strategy