Haroon Shaikh
IAM & Identity Security Engineer | Okta | Cloud Security | AWS | Azure | SSO | MFA | PAM | Automation | GenAI | AI | Prompt Engineering|
- Role
- Pse, Project Manager, Sme at NiCE
- Location
- Aurangabad, MH, IN
- LinkedIn followers
- 500 followers
About Haroon Shaikh
IAM Security Engineer: Managing IAM across the Organization along with GenAi Project manager.Having a total 6 Years of ExperienceCertifications:AZ-500: Microsoft Azure Security Technologies.SC-900: Microsoft Security, Compliance, and Identity Fundamentals.Certified Cloud Security Practitioner (CCSP)- AWS.I have delivered seamless SSO integrations for 150+ applications across 100+ clients, ensuring robust authentication and security. Additionally, As an Project Manager I have been actively involved in Copilot & Autosummary integration Projects within CRM platforms such as CXone, Salesforce, and MAX, enhancing AI-driven automation and efficiency.With deep expertise in Cloud, I specialize in IAM, Azure AD, SSO, SAML, OAuth, OIDC, Azure/AWS Identity, AI, GenAI, Copilot, APIs, Data Migration, and Application Integration.Tools & Technologies: Okta, GenAIBeyond technical proficiency, I excel in designing and delivering LLD/HLD/SOP/SOW documentation, and conducting training sessions for Help Desk teams. My strong problem-solving skills and deep understanding of software enable me to troubleshoot complex issues effectively.Open to collaborating on IAM, Identity Security, and Cloud Security transformation initiatives.
Experience
Pse, Project Manager, Sme
Feb 2024 — Present · Pune, IN
I’m an IAM Security and GenAI Consultant & Project Manager with expertise in OKTA, Azure, AWS, MFA, SSO, PAM, and CXone Copilot implementations. I specialize in designing, configuring, and deploying AI-driven and identity-based automation solutions that enhance customer experience, strengthen security, and improve operational efficiency.Application & SSO Integration:Delivered seamless SSO integrations for 70+ Enterprise ClientsAnalyze system requirements, design integration workflows, and implement secure and scalable solutions.Hands-on experience with SAML, OIDC, and OAuth for secure authentication and federated identity.API Development & Integration:Develop and maintain APIs to enable smooth data exchange between enterprise systems.Collaborate with cross-functional teams to ensure reliability, compatibility, and performance.AI / Copilot Implementation:Implemented and configured NICE CXone Copilot and AutoSummary across CRM platforms like Salesforce and MAX.Designed and optimized GenAI prompts, improving AI accuracy, tone, and contextual relevance.Led content migration and knowledge source creation to enhance Copilot’s intelligence and response quality.Innovation & Process Improvement:Continuously identify automation opportunities to optimize workflows and drive innovation.Collaborate with stakeholders to align AI and IAM solutions with business goals and compliance requirements.Solution Design & Documentation:Prepare HLDs, LLDs, and SOWs for project design and delivery.Bridge the gap between technical configuration and business strategy through clear, actionable documentation.Certified in Azure and AWS Cloud Security (SC-900 | AZ-500 | CCSP), I combine hands-on technical expertise with strategic project management to deliver secure, scalable, and intelligent enterprise solutions.
Education
Aurangabad College of Engineering
Bachelor of Technology - BTech, Computer Engineering
2019 — 2022
P.E.S. College of Engineering, Chhatrapati Sambhajinagar
Diploma of Education, Computer Science
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