Haroon Rashid

About Haroon Rashid

With 5 years of expertise in IT, I have excelled across diverse specialist roles…

Experience

1. Senior Tech Service Analyst

   Unisys

   Jan 2023 — Present · Hyderabad, IN

   Provided Remote support and administration for internal and using tools like Microsoft remote desktop connection.• Administrated Accounts, Server Disk Space, installing applications and Restoring Servers from backups.• Created the user accounts and profiles, assigned permissions using Active Directory, information of all user accounts.• Installed & Managed an Active Directory, Created the GPO’s based on the requirements & placed them as Organisation Unit (OU) Forest and Domain Infrastructure• Monitored the server health and performance with a performance monitor.• PowerShell 2.0/3.0 scripting skills• implementing and managing various Server infrastructure roles/services like, DNS, DHCP, WSUS• Installing, configuring, deploying and maintaining VMware ESX/ESXi vSphere hypervisors environments.• Collaborate with different stakeholders to manage and maintain hybrid cloud environments as per the requirements. • Good understanding and working experience in ITIL processes (incident, change, problem management etc.)• Implementing Group Policy, Managing & Monitoring Dynamic Host Configuration Protocol (DHCP), Managing & Monitoring Domain Name System (DNS).

Education

• Visvesvaraya Technological University

  Master of Business Administration (MBA)

  2016 — 2019

• Guru Nanak First Grade Science & Commerce College, Karnataka

  Bachelor of Business Management

  2012 — 2015