Harold Vance

AI Strategist - Driving ROI - Customer Success Leader@ Microsoft | Driving Customer Growth

Role
Principal Cloud Solutions Architect D365 Ccai, Ai Business Solutions at Microsoft
Location
Dallas, TX, US
LinkedIn followers
500 followers

About Harold Vance

As Director of Customer Success at Microsoft, with over three years in this role, the…

Experience

  1. Principal Cloud Solutions Architect D365 Ccai, Ai Business Solutions

    Microsoft

    Feb 2025 — Present · US

Education

  • Lawndale High School

    High School Diploma

    1979 — 1980

  • Brookhaven College

    Associates

    1990 — 1992

Skills

  • Voice Over Ip (Voip)
  • Operations Management
  • Crm
  • Consulting
  • Call Center
  • Strategic Sales
  • Team Leadership
  • Pre-Sales
  • Voip
  • Project Management
  • Team Building
  • Outsourcing
  • Analytics
  • Business Strategy
  • Integration
  • Salesforce.com
  • Customer Retention
  • Professional Services
  • Process Improvement
  • Business Development
  • Enterprise Software
  • Business Continuity Planning
  • Service Delivery
  • Technical Support
  • Business Analysis
  • Program Management
  • Mobile Technology
  • Vendor Management
  • Workforce Management
  • Paas
  • Sales
  • Customer Experience
  • Start-Ups
  • Management Consulting
  • Business Intelligence
  • Strategic Planning
  • Training
  • Customer Satisfaction
  • New Business Development
  • Telecommunications

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Harold Vance — Principal Cloud Solutions Architect D365 Ccai, Ai Business Solutions at Microsoft in Dallas, TX, US | Unifers