Harold Scarborough
Integrated Case Manager @Urban League Of Greater Oklahoma City, Inc
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WORK HISTORY
Integrated Case Manager @Urban League Of Greater Oklahoma City, Inc
US
EDUCATION
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
ABOUT HAROLD SCARBOROUGH
Demonstrated management and strategic marketing capabilities. Proven strategic planning, financial modeling and project management skills. Exceptional leader and trusted advisor to business owners and executives with outstanding analytical and communication skills. Aligns strategic goals and objectives with decisions regarding business motivations, operations, and analysis frameworks and related networks that link these aspects of the enterprise together. Operational practice site management - oversight of a practice operation, including hiring, supervision, evaluation, and development of personnel. Met and worked with Medical Director and other physicians to discuss financial and operational issues. Gathered and analyzed financials, budget, and schedule information to maintain quality services, and analyze system to implement process improvement strategies. Responsible for developing and managing the practice (site) annual budget. • Oversaw budget of $3 million, 13 practitioners and 30+ support staff • Managed the start-up/set-up of new physicians • Monitored and audited operations • Resolved conflicts, customer complaints, and billing issues • Managed 20 cost centers associated with the organization • Created departmental metrics to monitor the department’s fiscal condition • Made recommendations for increasing profitability of more than 5% • Ensured continuity of services • Saved over $5k in first three months by reallocating and redistributing staff duties • Provided quality customer service for the organization • Served a diverse caseload • Interpreted data and provided recommendations • Managed 25 to 50 procedures per 48- hour shift, while maintaining high quality patient care Seeking business management position in non profit organization Training • JCAHO • OSHA & CLIA • On-Boarding • New MGMT Mentor Computer Skills: • MS Suite • PeopleSoft • Kronos • Taleo • Quickbooks Community Involvement: • Volunteer Coordination • Flu Clinic Coordination
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