Harold J.

About Harold J.

During my career, I have executed complex technology solutions. These have included leadership of multidisciplinary and cross-functional projects involving substantial budgets and headcounts over 100, as well as more modest projects focused on critical needs. I offer experience leading projects and programs in the technology, government, and healthcare sectors. A signature theme of my career has focused on resolving difficult problems involving emerging technologies and meeting demanding compliance requirements while managing remote teams and on-site staff. Highlights include: • Led new feature rollouts and periodic updating of system-wide networks • Serving on an elite team that investigated the root causes of difficult problems • Reversing cell phone call drop rate from 97% to 3% within 2 years • Cementing a record of continuous service by producing a troubleshooting manual to return network status to stability after outages • Recommending that a U.S. Government rocket engines contractor switch from manual to digital processing of credentials used to gain access to documents at the highest security levels • Creating prototype online exams for the California Department of Human Resources after collecting user preferences to develop the requirements definition • Screening multiple business process improvement projects for technical feasibility, resource availability, and risk/mitigation As a Project Manager, my strengths are well established across the software development life cycle. I have demonstrated strong project management capabilities that have generated growth along with elevating market perceptions of quality and reliability. My experience has included developing and implementing projects that have improved operating effectiveness, marketing functions, IT efficiency, and talent performance. My achievements have relied on my communication and interpersonal skills including motivating staff to seek training and advance professionally. I am proud of my roles in encouraging productive work environments with a strong commitment to team building, quality assurance, and risk management. Selected Skills: Project Management, Business Process Improvement Management, Software Development Life Cycle (SDLC) Phases, Agile/Scrum, Requirements Definition, Data Analysis, SQL, Languages, and Vendor Management

Experience

1. Lead Senior Project Manager

   AT&T

   Aug 2021 — Present · Sacramento County, CA, US

   Managed multiple projects in supply chain, logistics, and procurement. Budgets ranged up to $7 million. Delivered high-quality products and services related to mobile phones and security.• Directed IT and non-IT resources including tracking components to warehouse for assembly of products • Oversaw scope, cost, schedule, and risk of projects using Jira, Microsoft Project, SharePoint, and Confluence • Achieved on-time completions within budget. Met goals and managed costs, budgets, vendors, and internal resources across multiple functions • Managed vendor outsourcing; supervised delivery of work, and coordinated with business areas in quality and testing. Approved final delivered product • Conducted all necessary meetings and facilitated daily Scrum activities such as Sprint reviews, Sprint demand planning, discussions, decision-making, and removal of impediments • Updated user stories resulting in automation of feasibility assessments and tools. Made recommendations

Education

• California State University, Stanislaus

  Bachelor’s Degree, Chemistry

• University of Phoenix

  Master of Business Administration - MBA, Computer/Information Technology Administration and Management