Harneet Singh
Account Manager - Major Accounts @Agility PR Solutions
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WORK HISTORY
Account Manager - Major Accounts @Agility PR Solutions
Agility PR Solutions provides powerful, yet easy to use SaaS for media database, monitoring, and analytics solutions for today’s communicators. Since 2003, clients have trusted our tools and services to help them identify and connect with influencers, capture coverage, and measure impact of everything they do. Whether we do it for you or help you do it yourself, our team of media experts make it easy to monitor and measure traditional, broadcast, social and online coverage.As an Account Manager for Key Accounts, my primary responsibility is to cultivate strategic partnerships with our biggest clients, ensuring a holistic client experience related to the SaaS products and managed services provided by Agility\'s client success team. My focus is on sustaining long-term relationships that contribute to the retention of their business.Leveraging the robust capabilities of the Salesforce CRM Platform, my objective is to deliver unparalleled client service. I strive to provide best-in-class solutions encompassing media monitoring, analysis, and outreach. Through these offerings, I aim to elevate PR best practices for both the internal and external communications teams of my clients.Collaborating closely with our clients\' communication teams, I actively engage in understanding their business goals. This collaborative effort enables me to tailor our technology and services to align seamlessly with their objectives, ensuring a strategic and effective implementation for optimal results. I am dedicated to facilitating the achievement of their goals by offering tailored solutions that enhance their overall communication strategies.Back to back President\'s Club Winner 2023 and 2024 - For Achieving 90% Client Retention and 100% Annual Growth Targets.
EDUCATION
Apeejay School Of Management
Post Graduation Diploma
Henley Business School
Master's degree
University of Delhi
Bachelor of Arts (B.A.)
ABOUT HARNEET SINGH
With over a decade of experience in B2B SaaS account management and client servicing, I am a results-driven and motivated professional who excels in leading teams and executing complex projects. My expertise in building strategic partnerships and fostering long-term business relationships is coupled with a deep understanding of retainer and budget negotiations, as well as developing quotes and proposals that balance client expectations and upsell targets across a diverse range of industries. I have managed brands in a variety of sectors, including Automotive, Tech, FMCG, Pharma, QSR, and Retail, and have successfully overseen account management teams for large, global brands such as Shell, Ford Motors, Motorola, Lenovo, SC Johnson, GlaxoSmithKline, Bell Canada, and McDonald\'s, to name a few. I am a confident leader known for my collaborative spirit, and hold a Master\'s Degree in Marketing from Henley Business School, University of Reading, United Kingdom. My skill set encompasses a wide range of areas, including B2B Marketing, Account Management, Client Servicing, Project Management, Social Media Marketing and Management (experience with PR and media tools such as Meltwater and Agility), CRM (Salesforce and Dynamics 360), and Digital Marketing and Analytics (GA and Adobe Experience Cloud). I can be reached at h••••••••@gmail.com.
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