Harmony Crespo
Optima Tax Relief - Sales Training Manager
- Role
- Sales Training Manager at Optima Tax Relief
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Harmony Crespo
Accomplished, results driven sales professional with a strong focus onproject management and leadership, skilled in developing effectivetraining materials that enhance sales processes and drive motivationand success
Experience
Sales Training Manager
Nov 2024 — Present · Santa Ana, CA, US
Designs, develops, and delivers sales training to improve performance, productivity, and close rates Onboards and trains new sales hires on systems and sales processes Coaches sales representatives through call reviews, role-playing, and one-on-one feedback sessions Identifies skill gaps and performance trends using sales metrics and call analytics Partners with sales leadership to align training initiatives with business goals Creates training materials and manages internal sharepoint knowledge base Leads ongoing development programs to reinforce best practices and compliance standards Supports rollout of new processes, initiatives and sales strategies Measures training effectiveness and adjusted programs based on results
Education
San Diego Mesa College
General Studies
1999 — 2001
Point Loma Nazarene University
Education
1998 — 1999
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