Harminder Singh M. Eng.
Senior Associate - Global Product Support Engineering @Ciena
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WORK HISTORY
Senior Associate - Global Product Support Engineering @Ciena
Ottawa, ON, CA
Providing 24x7 technical support to Ciena customers all over the globe- SONET/ SDH, Broadband, Photonics, Optical Networks and Architectures- Maintaining, updating, and writing knowledge articles.
EDUCATION
Punjab Technical University
Master's Degree, Electronics And Communications Engineering
Carleton University
Master of Engineering - MEng, Electrical And Computer Engineering
Punjab Technical University
Bachelor's Degree, Electronics And Communications Engineering
ABOUT HARMINDER SINGH M. ENG.
Experienced engineer with a demonstrated history of working in the computer software industry. Skilled in customer support, resolving technical issues, research, optimizations, simulations, technical documentation, presentations, and team building. Strong technical & research professional with two Master\'s degrees in engineering focused on customer relationships, and a customer-first mindset.
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