Harmeet Singh

About Harmeet Singh

Seasoned Tech. Program Manager with 14+ years of experience in Agile product development, unit testing, and test automation, Process Design, optimization for B2B and B2C products.~ 11 years of technical program management experience. Collaborated with cross - functional and multi - cultural stakeholders in retail, finance, insurance and utilities space located across the globe on regular basis. Hands on experience in technologies such as web Services, REST APIs, EJBs, spring, MySQL, XML, AJAX, JavaScript, Java/J2ee, Weblogic, Apache servers, automation tools(Work Fusion, UIPath).Technical Solution development in leading customer environment: Ability to understand business needs and work towards building a comprehensive solution for retail, utility, insurance and finance clientsExecuting, coordinating and delivering end-to- end projects for clients in the utility, retail, insurance space covering a range of technologies of several different new Innovations and driving it with various ecosystem partners on the build and trial of various new innovative offerings.Customer management: Client relationship management, client advisory, Change management and own Customer Satisfaction ratingSpecialties: Program Management, Project Management, Solution Design, Customer Management, Financial Management, Resource Management, Product Management

Experience

1. Technical Program Management Amazon

   Amazon

   Mar 2021 — Present · Bengaluru, IN

   o Owned end-end to feature disambiguation, stack setup and business onboarding for accounting automations | compliance adherence with 600mn annual impact | VP Goalo Delivered Foreign exchange feature implementation and integration with platform tech services for payment and accounting automation across goes and modes | 54mn quarterly impact | Director Goalo Delivered VP goal to setup the UAT stack and self-serve architecture for business onboarding SLA improvement | 6 to 2 weekso Responsible for end to end accounting automation for customer tips for customer orders placed on amazon for last mile delivery | 275 mn annual impacto Owned end to end sweden market launch on tech stack for invoice auditing, payments and accounting automationo Responsible for operational planning (quarterly and yearly) for accounting and month end platform to deliver leadership goals for TFS organization | 25 member SDE and PA team | 10 PMs | 3 key customer organizationLeadership Goalso Recruitment: Built TPM pipeline for globally | 10+ TPMs hired across organizations and partner teamo Mentorship: Coached TPMs across L5 and L6 levels for career growth and professional developmento Work Life Harmony: Hosted quarterly sessions across job families attended by Amazon wide audience

Education

• Indian Institute of Management Tiruchirappalli

  MBA, General Management

• BK BIRLA INSTITUTE OF ENGINEERING AND TECHNOLOGY

  Bachelor of Engineering (B.E.), Computer Science

• King Mongkut's University of Technology Thonburi, Thailand

  Bachelor's degree, Computer Science

Skills

• Team Management
• Digital Marketing Experience
• Business Development
• Business Strategy
• Marketing Strategy
• Project Management
• Java
• C
• Pl/Sql
• Sql
• Core Java
• Jsp
• Hibernate
• C++
• Linux
• Eclipse
• Javascript
• Mysql
• Java Enterprise Edition
• Html
• Xml
• Adf
• Product Management
• Business Analysis
• Vendor
• Microsoft Visio