Harmandeep Singh
Front Desk Security Event Security Supervisor @Allied Universal
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WORK HISTORY
Front Desk Security Event Security Supervisor @Allied Universal
Toronto, ON, CA
Routinely patrolled assigned areas to prevent and detect signs of intrusion and ensure security of premises.• Utilized strong communication abilities to resolve conflicts and provide clear, concise instructions; worked effectively with police and emergency responders as needed.• Control building access by verifying IDs, issuing visitor passes, and keeping detailed entry logs.• Monitor and report hourly incidents in detailed notes, identifying and reporting suspicious activities, including homeless individuals, and responding promptly to emergencies such as fire situations.• Monitored surveillance systems and managed access control, responding to alarms and incidents as needed.• Provided customer service, addressed concerns, and documented incidents to maintain detailed records and effective communication.
EDUCATION
Lambton College
Postgraduate Degree, Advanced Project Management in Information Technology
I. K. Gujral Punjab Technical University (IKGPTU)
Bachelor of Technology - BTech, Computer Science
ABOUT HARMANDEEP SINGH
I’m a detail-oriented and driven professional with a strong foundation in Project Management – Information Technology and hands-on experience in diverse roles across customer service, security supervision, and administrative coordination.Currently, I serve as a Team Lead/Customer Service Representative at the Toronto Transit Commission (TTC) through Manpower, where I manage operations, support scheduling, and ensure high-quality commuter service. I also work as a Front Desk Security/Event Supervisor, where I maintain public safety, coordinate with event teams, and manage crowd control during large-scale events.Previously, I gained valuable experience at Best Buy as an Omni-Channel Specialist, where I handled multi-platform order fulfillment, team training, and client engagement. I also worked as a Data Entry Operator and Administrative Clerk at Axis Bank, supporting backend operations, records management, and customer services.I hold a Post Graduate Diploma in Project Management – IT from Lambton College and a Bachelor’s in Computer Science Engineering, which have prepared me to work effectively on complex technical projects with a keen eye for detail, time management, and collaboration.• Skills: Project Coordination | Customer Service | Security & Safety Supervision | Administrative Support | Team Leadership | MS Office | Agile Methodology | Time & Resource ManagementI’m actively open to new full-time opportunities in banking, administration, or IT project coordination where I can contribute my experience and grow professionally.Let’s connect!
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