Harmandeep Singh
Lead Senior Product Manager, my Telus App Product Strategy @TELUS
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WORK HISTORY
Lead Senior Product Manager, my Telus App Product Strategy @TELUS
Toronto, ON, CA
EDUCATION
University of Ottawa
Master of Engineering - MEng, Electrical and Computer Engineering
Guru Nanak Dev University
Bachelor of Technology - BTech, Electronics and Communications Engineering
ABOUT HARMANDEEP SINGH
I lead digital product strategies that transform complex customer journeys into effortless experiences, driving measurable adoption, retention, and revenue at scale.As Lead Senior Product Manager at TELUS, I own the full product strategy for the My TELUS App — the consumer platform with 10M+ downloads that millions of Canadians use daily to shop, onboard, manage, and renew services.I am currently leading a major Commerce Evolution transformation focused on digital commerce, intelligent onboarding, unified customer experiences, and next-generation self-serve platforms — all built to deliver impact at millions-of-users scale.Over 7+ years of progressive product leadership at TELUS and Bell, I’ve shaped digital adoption programs, CX initiatives, and end-to-end product lifecycles that consistently deliver strong lifts in engagement, NPS, and commercial outcomes. I excel at aligning cross-functional teams, influencing strategy, and shipping enterprise-scale solutions that balance customer delight with business results.I hold a Master of Engineering in Computer Engineering from the University of Ottawa and bring a strong technical foundation to product strategy and execution.I am passionate about the future of digital commerce, mobile-first CX, and unified consumer experiences — and I enjoy connecting with fellow product leaders driving transformative impact.
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