Harman K.
Software Quality Assurance Engineer @Uniphore
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WORK HISTORY
Software Quality Assurance Engineer @Uniphore
Developed and executed detailed test plans for Uniphore’s AI-driven conversational applications, ensuring product quality and reliability before release.• Conducted thorough manual testing of new features and enhancements, meticulously documenting issues and collaborating with development teams to ensure quick resolution.• Worked closely with developers and product managers to define testing strategies, prioritize bug fixes, and ensure the timely delivery of high-quality products.• Tracked and reported QA metrics, including defect densities and open defect counts, to continuously improve the testing process and product quality.• Regularly reviewed and updated testing processes and methodologies to adapt to changing project needs, contributing to ongoing improvements in the QA department.
EDUCATION
Western Governors University
Bachelor of Science - BS
ABOUT HARMAN K.
Over 5 years of experience in software quality assurance, specializing in AI-driven…
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