Harman Dagar

Team Leader @Carluccio's

London, GB

Supervise daily restaurant operations, including opening, closing, inventory control, and shift management.Lead and motivate a team to deliver exceptional service and achieve sales targets.Resolve customer concerns professionally, ensuring a positive guest experience.Implement upselling techniques to increase revenue and improve overall performance.Support training and development of new staff to maintain brand and service standards.

BHARTIYA SKILL DEVELOPMENT UNIVERSITY

Bachelor's Degree, Hospitality and Tourism

University of Greenwich

Master's degree, International Tourism and Hospitality Management