Harlie-Rose Nugent

Receptionist Facilities Assistant Events Assistant @Google

Google - Events assistant, Receptionist & facilities assistant [Jun 14 - Present]Located at Google’s London offices, I initially joined the team as a receptionist before undertaking the additional responsibilities of supporting the facilities and events teams.To date, my role has encompassed:* Acting as an office receptionist: Welcoming guests onsite, directing them to their meeting and ensuring that they sign-in and adhere to Google’s non-disclosure policies*Coordination of internal & external events: Reservation of meeting rooms, AV & video-conferencing set-up and guest management* Hosting VIP guests and liaising between their security staff and the Google security team* Dealing with couriers for inbound & outbound package delivery* Facilities management tasks such as floor planning, desk assignment and facilities requests* Supporting the maintenance team to coordinate internal & external engineers to fulfill planned & reactive works* Administration of contracts, invoices and payments for maintenance work required on-site by external engineers * Management of the office work item queue; triaging high-priority items, assigning to the correct team and ensuring resolution