Harley Falvo
Leading strategy and enterprise communications for next-generation AI initiatives, driving storytelling, innovation, and cultural adoption at scale.
- Role
- Director Communications & Strategic Alignment - COO Office at ADP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Harley Falvo
I’m a Fortune 500 global communications and strategic alignment leader with 10+ years of experience shaping enterprise narratives, executive positioning, and reputation at scale within highly matrixed organizations undergoing AI, transformation, and operating-model change.I operate at the intersection of strategy, storytelling, and execution, partnering closely with senior executives to translate vision into clear, outcome-driven narratives that drive alignment, adoption, and credibility across global audiences. From enterprise AI initiatives to large-scale brand and transformation programs, my work makes complex strategies legible, human, and actionable.I’ve led communications across the full transformation lifecycle, from visioning and organizational readiness to go-to-market activation and value realization—supporting initiatives spanning AI, Salesforce-powered operating models, client experience modernization, and workforce transformation. I’m known for stepping into ambiguity, holding narrative clarity under pressure, and helping leaders move faster with confidence.Core strengths include:• Enterprise narrative architecture & executive positioning• Global internal and external communications strategy• AI, transformation, and change communications• C-suite advisory, town halls, and high-stakes storytelling• Cross-functional alignment across product, technology, marketing, and operations• Workforce, client, and market thought leadershipEarlier in my career, I built a strong foundation in campaign strategy, product marketing, and multicultural communications, leading Spanish-language and culturally relevant messaging and managing communications across North America, LATAM, India, and the Philippines.I hold an MBA and bring both strategic rigor and editorial expertise to every engagement. I consistently succeed in environments that require influence without authority, narrative discipline, and the ability to connect people to purpose during moments of change.
Experience
Director Communications & Strategic Alignment - COO Office
Dec 2023 — Present
Education
Montclair State University
Master of Business Administration - MBA
2018 — 2020
Baruch College
Bachelor of Science - BS, Public Affairs & Communications
2009 — 2011
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