Harlan Jervis

Senior Manager - Infrastructure Services Transformation @Bell

Saint-Eustache, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Senior Manager - Infrastructure Services Transformation @Bell

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Montreal, QC, CA

EDUCATION

2023

Queen's University

Certificate, Workplace Mental Health Leadership

2009

Emily Carr University of Art and Design

Industrial Design

2011 — 2012

Centre Lartigue

Certificate, French Immersion

2005 — 2010

The University of British Columbia

BSc Wood Products Processing, Forestry

2003 — 2005

Universidad de Guanajuato

Certificate, Spanish Immersion and Latin American Studies

2013

McGill University

Certificate, Comprehensive Project Management

SKILLS

Process ImprovementContinuous ImprovementTeam LeadershipProcess OptimizationProject ManagementCross-Functional Team LeadershipProduct DevelopmentTrainingSkilled CommunicatorCommunicationResults FocusedProject PlanningManagementProgram ManagementBusiness Process ImprovementCustomer ServiceCreative Problem Solving

ABOUT HARLAN JERVIS

At Bell, leadership and strategic innovation define my team\'s approach to transforming enterprise operations. With more than 10 years spearheading initiatives in infrastructure services, I have optimized workflows and maximized revenue recovery while leading governance committees on an $8m portfolio. My focus on aligning what are, at times, diverse team strengths has created impactful organizational change. Embracing a mission of high-return internal transformation, I have championed multi-year program plans and new product introductions that consistently drive growth. Our collaborative efforts in project capital planning and risk management have averted significant costs, ensuring the delivery of efficient and effective results. As a dedicated professional, my goal is to continuously explore and push the boundaries of what\'s possible within Bell\'s dynamic landscape.

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Harlan Jervis — Senior Manager - Infrastructure Services Transformation at Bell in Saint-Eustache, QC, CA | Unifers