Harkirat Singh
Business Analyst | SaaS| Requirements Gathering, BRD/SRS Documentation | Stakeholder Collaboration | SQL | Power BI | Agile | Power Automate | Salesforce CRM | Salesforce Lightning| Custom Objects | SharePoint |
- Role
- Business Analyst at Titan Workspace
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Harkirat Singh
Business Analyst with nearly 2 years of experience driving requirement gathering…
Experience
Business Analyst
Sep 2024 — Present · Gurugram, IN
Gather and document business requirements from multiple stakeholders, ensuring alignment and avoiding scope creep- Create clear and detailed documentation including Scope of Work (SoW), Business Requirement Documents (BRDs), and Software Requirement Specifications (SRS)- Design mockups and visual workflows to support requirement validation and accelerate stakeholder approvals- Collaborate with a senior Business Analyst on-site to manage end-to-end delivery of client projects- Act as the single point of contact for business users across departments, consolidating and prioritizing requirements- Coordinate with developers to ensure timely execution of tasks as per finalized requirements- Participate in project planning discussions, status meetings, and risk mitigation strategies to support smooth delivery- Prepare and track Work Completion Reports (WCRs) and ensure 100% accuracy in documentation and sign-off- Provide product support to clients as needed, including resolution tracking and ensuring SLA compliance- Conduct product training for client stakeholders to ensure effective usage and minimize support queries.
Education
Panjab University, Educational Institution, Chandigarh
Bachelor of Commerce - BCom, Business/Commerce, General
Northern College of Applied Arts and Technology
Post graduate degree, Business Analytics and Business Management
Symbiosis School for Online & Digital Learning
Master of Science - MS, Data science
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