Harjinder Marway

Senior Incident Manager @Pearson

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2016 — Present

Senior Incident Manager @Pearson

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Pearson PLC is a British multinational publishing and education company headquartered in London. It is the largest education company and the largest book publisher in the world. I was based at the London offices as part of a global IM team based in London supporting Pearson PLC which operates in 42 countries and has more than 1300 offices and employees worldwide. Day to day role was to run high impacting Critical, P1 and P2 tickets being raised Work with members of…

SKILLS

InfrastructureItilCitrixIT OperationsIT OutsourcingIT StrategyGovernanceOutsourcingManagementTelecommunicationsHp OpenviewInformation Security ManagementProblem ManagementIncident ManagementNetworkingTechnical SupportBusiness ContinuityRelease ManagementSharepointSlaItil CertifiedItil V3 Foundations CertifiedData CenterBmc RemedyData MigrationService DeskIT ManagementSoftware DocumentationService ImprovementTeam LeadershipBusiness AnalysisDisaster RecoveryHpService ManagementBusiness ProcessIT Service ManagementCisco TechnologiesInformation TechnologyService DeliveryProject Delivery

ABOUT HARJINDER MARWAY

An enthusiastic and professional IT professional, enjoys being part of, as well as…

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