Harjeet Singh
Data and Insights Manager|QLIK|GCP|SNOW
- Role
- Scrum Master Bi Lead at BT Group
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Harjeet Singh
Having worked in customer service domain for more than 10 years, I have grown in to a Passionate Customer Success professional. My experience through working in collaboration with raft of “Fortune 500” clients to upgrade their IT infra has turned me in to a seasoned “Delivery/Project” Manager. I have also led host of “Service Improvement Plan” for many customers ensuring services we deliver meet customer expected values that help them achieve their Business Objective. I am interested to explore opportunities that keep Customer Success at the focal point of everything we do while keeping organizational success at Top Priority
Experience
Scrum Master Bi Lead
Sep 2021 — Present · Gurugram, IN
Education
Calorx Public School - India
Master of Business Administration - MBA, Information Technology
2009 — 2011
Skills
- Vendor Management
- Service Delivery
- Technical Training
- Bpo
- Training
- Soft Skills
- Call Centers
- Team Management
- Induction Program
- Employee Engagement
- Project Management
- Performance Management
- Crm
- Communication Training
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