Haritha Vaddadi
Head of Digital Transformation and Process Innovation @HANWHA Q CELLS USA INC
Signup · Get unlimited contacts
WORK HISTORY
Head of Digital Transformation and Process Innovation @HANWHA Q CELLS USA INC
Building AI-driven digital experiences for optimization and value.
EDUCATION
Tata Infotech
Post-Graduate Diploma in Computer Applications, Computer Science
Andhra University
Bachelors, Pharmaceutical Sciences
Stanford University Graduate School of Business
Digital Transformation
Hult International Business School
Master of Business Administration (MBA), Business Administration, Management and Operations
Harvard University
Summer School - Organizational Change Management for Sustainability at Harvard University
SKILLS
ABOUT HARITHA VADDADI
I’m a customer-obsessed executive with 20+ years of global leadership experience across Customer Experience, Customer Success, and Digital Transformation in SaaS, B2B2C, and high-growth organizations.I specialize in creating strong CS organizations, hiring and developing talent, establishing clear operating rhythms, and fostering cultures of accountability and empathy. I’ve built teams from the ground up and evolved them into trusted growth partners, driving 130%+ net revenue retention YOY, a 40-point increase in NPS, and scalable, GenAI-enabled CX platforms that improve efficiency and customer outcomes.I lead by aligning teams around purpose and measurable impact, partnering cross-functionally to ensure Customer Success is empowered, valued, and positioned to deliver long-term customer and business value.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.