Haris Raza
Operations Technical Support Engineer R & d - Mea @Hikvision
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WORK HISTORY
Operations Technical Support Engineer R & d - Mea @Hikvision
Dubai, AE
Level 3A (High End) Category Engineer, Responsible for R&D and Tech support operations for 5th Gen True Artificial Intelligence (AI)Traffic ITS CCTV Platforms.eg; Seat Belt Detection, Illegal Parking and Line Change, Red Light Violation, Mobile Phone Violation• Responsible for Speed Detection Radar ITS system, Radar Base Traffic Analysis and Behaviour Analysis Servers.• Handling ANPR System, Big Data, Behavior Analysis Server, Fusion Cloud database Server, Cloud Storage, Storage System and Maintenance• Successful maintaining AI Face Detection Cameras and AI Face Analysis Server• Specialist in specialized long range radar,infrared, thermal imaging and sonar equipment• Providing the travel and remote R&D and Tech support to MENA (Algeria, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, South Africa & North Africa)• Responsible for Big Govt. Projects Delivery and Status.eg; MOI, Safe City, Airports,Traffic and related departments• The daily patrol inspection, problem handling, technical guidance and other work on the project site, and report regularly• Responsible for R&D operations and development in product Enhancements for smooth operations• Supporting backend operations of Linux based hardware and Integration between 3rd party hardware• Experience in problem debug, compatibility check, Research, problem root cause,Development and Solutions• Handling other ELV system (Bio Matric,Access Control,Intelligent Smart Parking Management,Interactive Display,Video Intercom,Thermal Cameras,Wireless Bridges and Industrial Network Switches• Feedback product defects and promote product quality improvement• Follow up the relevant business needs of customers, Client issues and improve customer service experience.• Proactive in daily base, weekly base, Monthly base, and Quarterly base reporting• Maintaining confidentiality agreements related to any customer or company proprietary information.
EDUCATION
University of Management and Technology
Bachelor of Electrical Engineering (BSEE)
ABOUT HARIS RAZA
Electrical Engineer with 11 years of hands on experience in ELV, ICT, AI based…
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