Harish Pandey
Marketing Technology Consultant | Adobe Campaign, AEP & AJO Specialist | Orchestrating Data-Driven, Personalized Customer Experiences
- Role
- Developer at Circle K
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Harish Pandey
Senior Technical Product Consultant at Adobe with 4+ years of experience delivering end-to-end solutions in digital marketing and customer communications, primarily with Adobe Campaign (Classic, Standard, and v8).I specialize in debugging complex issues, workflow development, campaign monitoring, and implementing scalable solutions tailored to business needs. I work closely with global customers, engineering teams, and cross-functional stakeholders to resolve technical challenges, suggest architectural improvements, and ensure product excellence.I hold multiple Adobe Campaign certifications, including Certified Architect and Developer, and have hands-on experience in SQL, JavaScript, REST APIs, and MERN stack development. Known for my strong client handling, ownership of escalations, and ability to proactively drive resolutions in high-pressure environments.Key achievements include- Successfully managed long-running escalations for major APAC banking and aviation clients- Built reusable internal testing environments to reduce turnaround time for customer issues- Recipient of 9+\"In the Moment\" awards and 3+ Quarterly/Half-Yearly awards at Adobe.Let’s connect if you’re interested in customer-first digital solutions, Adobe Campaign consulting, or scalable technical strategy.
Experience
Developer
Sep 2025 — Present · Gurugram, IN
As part of Circle K’s Global Marketing Technology team, I contribute to the implementation, optimization, and innovation of Adobe Campaign, Adobe Experience Platform (AEP), and Adobe Journey Optimizer (AJO) to elevate marketing automation and customer engagement.Key Responsibilities & Contributions: Partner with marketing stakeholders to gather, analyze, and translate business requirements into scalable technical solutions. Design and manage customer journeys, workflows, and personalized content across ACC, AJO, and CDP to deliver targeted experiences. Build customer segments and implement real-time and scheduled delivery logic using behavioral data and edge-based triggers. Develop and optimize use cases within Adobe Campaign and AEP, ensuring efficient campaign execution and long-term scalability. Manage and enhance data processes for high-quality segmentation, targeting, and campaign performance. Troubleshoot technical challenges, monitor solution performance, and ensure proactive issue resolution. Drive integrations between AEP and external systems to enable seamless data flow and improved digital maturity. Collaborate with cross-functional teams (IT, analytics, marketing) to align on goals, validate solutions through structured testing, and ensure quality delivery.This role bridges business strategy and technical development, enabling the creation of impactful, data-driven customer experiences while building a sustainable roadmap for Circle K’s digital marketing ecosystem.
Education
ITS Ghaziabad
Master of Computer Applications - MCA, Computer Science
2019 — 2021
IMS NOIDA
Bachelor's of Computer Applications
2015 — 2018
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