Harish Kiran
Airport & Ground Operations | HUB Strategy | Operational Resilience | Customer Experience Transformation | People Engagement | Cross Functional | Continuous Improvement | Crisis Management | Corporate Governance
- Role
- Chief Manager -head of Hub Airports at Air India Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Harish Kiran
Global aviation operations and transformation leader with deep expertise in hub strategy, airport operations, customer experience, operational resilience, supplier governance, financial governance, and large-scale airline network transformation.Currently leading Hub Airports at Air India Express, accountable for end-to-end operational performance across key metro hubs supporting over half of the airline’s network. Driving strategic and operational excellence across service delivery, customer experience, financial governance, and business continuity—building scalable hub operating models that balance efficiency, regulatory compliance, and commercial performance.Previously, Country Lead for Cathay Pacific Airways across Sri Lanka & Maldives, leading full-spectrum airline operations, supplier governance, regulatory compliance, crisis management, and stakeholder engagement. Recognised for maintaining operational continuity and performance through complex and high-pressure environments.Core strengths: • Hub & airport transformation strategy • Operational resilience & IROPS leadership • Customer experience & service excellence • Airline operations & network performance • Financial governance & cost optimisation • Supplier & outsourcing governance • Regulatory & stakeholder management • Cross-border leadership of multicultural teams • Executive-level operational strategy executionA commercially driven, globally minded leader known for translating strategy into execution, strengthening operational resilience, elevating customer trust, and delivering sustainable performance in complex, fast-evolving aviation environments.
Experience
Chief Manager -head of Hub Airports
Oct 2024 — Present · Gurugram, IN
Airport Station Management
Education
Cyprus College
Master of Business Administration - MBA
University of Madras
Bachelor of Commerce - BCom
Asia e University
Exective Msc in Finance
International Education and Business Campus
Post Graduate Diploma, Logistics, Materials, and Supply Chain Management
St Johns English School
Bachelor of Commerce (B.Com.)
1987 — 1999
CDA College, Cyprus
Master of Business Administration - MBA
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