Harish Kanyal

Startegy| Operation|Escalation Management| Customer Success Leader | Partner Engineering & Enterprise Solutions | ServiceNow Specialist | Telecom Industry Expert | Driving Value from Discovery to Post-Implementation

Role
Customer Success Escalation Management at ServiceNow
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

Experience

  1. Customer Success Escalation Management

    ServiceNow

    Mar 2022 — Present · Hyderabad, IN

    I spearheaded customer success initiatives and solution engineering efforts, driving substantial growth and engagement. I led client workshops to gather requirements, delivered tailored product demos, and maintained strong relationships with key stakeholders. My efforts resulted in a remarkable increase in customer satisfaction and retention rates, showcasing the value of our solutions.

Education

  • G.B. Pant Govt. Engineering College

    Bachelor of Technology - BTech, Computer Science

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Harish Kanyal — Customer Success Escalation Management at ServiceNow in Hyderabad, TG, IN | Unifers