Harish

About Harish

As a Senior Client Relationship Manager with NLB Services, my mission has been to cultivate strong client relationships, ensuring alignment of our IT services with their strategic objectives. Mastery in LinkedIn Talent Insights and CRM has equipped me to enhance client satisfaction and achieve operational excellence. This role has harnessed my consultative approach, allowing us to navigate complex business environments and deliver tailored solutions. My experience as a Delivery Executive has involved collaborating with cross-functional teams to meet and exceed delivery expectations. The proficiency I have developed in workforce planning and talent acquisition strategies has been pivotal in fortifying the recruitment process, ensuring it aligns with organizational goals. Through strategic insights and a dedication to service quality, I strive to empower our clients with the resources they need to thrive in the ever-evolving IT landscape.

Experience

1. Senior Client Relationship Manager Tcs Cognizant

   NLB Services

   Sep 2021 — Present · Noida, IN

   Work closely with senior leadership to align recruitment efforts with broader organizational goals.Collaborate with internal teams such as HR, legal, and finance to ensure compliance with all contractual terms and recruitment procedures.Stay up-to-date with the latest trends in recruitment, talent acquisition, and market dynamics specific to the IT and technology sectors.Serve as the primary point of contact for clients, understanding their recruitment needs and ensuring their satisfaction.Regularly meet with clients to discuss their hiring requirements, recruitment process, and provide updates on candidate pipeline and placements.Act as a trusted advisor by providing insights and strategic recommendations related to talent acquisition, workforce planning, and market trends.Collaborate with clients to gather detailed job descriptions and requirements for open positions.Work closely with client teams to understand cultural fit, team dynamics, and skillset preferences to ensure high-quality candidate delivery.Ensure that the profiles submitted to clients meet their requirements in terms of skills, experience, and cultural fit.Facilitate interview scheduling between clients and candidates, ensuring a seamless interview process. Act as an intermediary between the client and candidates, managing expectations and facilitating interview feedback.Ensure candidates are well-prepared for interviews by providing necessary information and conducting prep sessions if needed.Ensure timely and successful delivery of selected candidates to clients.Coordinate with the client and candidate to finalize offer details, manage negotiations, and oversee the onboarding process.Seek regular feedback from clients and candidates to ensure the continuous improvement of service quality.Ensure that all client contracts, agreements, and renewals are handled effectively, contributing to long-term client retention.

Education

• Sikkim Manipal University Distance Learning

  Master of Business Administration (MBA), Project Management

  2012 — 2014

• Delhi University

  Bachelor of Arts (B.A.), English Language and Literature/Letters

  2007 — 2010