Harish C.
Product Adoption Associate | Product Trainer | ITIL V4 certified | ITSM & Cybersecurity Tech. | Dance & Art Enthusiast
- Role
- Associate - Product Adoption at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Harish C.
As an ITIL v4 certified IT professional with 6+ years of experience, I drive innovation…
Experience
Associate - Product Adoption
Jul 2024 — Present · Chennai, IN
As a Product Adoption Associate at Freshworks, I specialize in helping customers get the most out of Freshservice, our ITSM platform. My goal is to ensure seamless onboarding, enhanced user experience, and long-term value realization for our customers across the globe. What I do: Guide customers through onboarding and product walkthroughs Identify use cases to align Freshservice with business goals Empower users with best practices, training, and proactive support Collaborate cross-functionally to ensure smooth implementation and feature adoption Drive engagement through personalized sessions and usage insightsPassionate about making complex tools simple and helping businesses unlock the full potential of modern IT service management.Let’s connect and talk about how great product experiences can transform IT teams!
Education
Anna University Chennai
Bachelor of Engineering (B.E.), Computer science and engineering
2015 — 2019
M.CT.M chidambaram chettyar matric hr sec school
Schooling, Various Streams
2002 — 2013
MCC Matriculation Higher Secondary School, Chetpet
Kinder garden, Various Streams
1999 — 2002
Sacred Heart Matric Hr. Sec School, Sholinganallur, Chennai
HSC (12th grade), Maths, Physics, Chemistry and Computer Science
2013 — 2015
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