Harish Reddy
Senior Application Support Analyst @LTIMindtree
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WORK HISTORY
Senior Application Support Analyst @LTIMindtree
Vancouver, BC, CA
Proficient in providing comprehensive support for CRD Charles River IMS Tool and troubleshooting application issues.Skilled in Build and Release Management with hands-on experience in tools like Harvest, AnthillPro, and Udeploy.Adept in managing production environments and resolving technical challenges, ensuring smooth application performance.Familiar with tools such as JIRA, and have a working knowledge of Basic SQL, UNIX, Shell Scripting, Autosys, and Relational Database Systems.Proven experience in maintaining and supporting database-driven web applications.Strong understanding of Software Development Life Cycle (SDLC), including requirements gathering, analysis, design, testing, maintenance, and support.Collaborative team player with excellent communication skills and a knack for analytical thinking, offering L2/L3 production support and Autosys job management.
EDUCATION
Osmania University
Bachelor of Engineering - BE
ABOUT HARISH REDDY
Experienced Application & Production Support Analyst | Banking Specialist with a Proven Track Record in System Optimization With over 10 years in Application and Production Support, I specialize in managing high-stakes environments, particularly in the banking and financial sectors. My career has centered around enhancing system reliability and performance, where I’ve consistently used my expertise in Linux, SQL, and automation to deliver solutions that matter. Every incident I resolve, script I write, or system I streamline is driven by my commitment to ensuring seamless service delivery and system stability. At LTI, I play a critical role in supporting financial applications, utilizing my background in Unix/Linux administration and ITIL-aligned processes to tackle the root cause of recurring issues. My solutions have not only minimized incident response times but also increased system uptime, directly impacting business continuity and client satisfaction. My previous experiences at Virtusa and Wells Fargo further solidified my approach to system performance enhancement and client-focused production support, where I successfully implemented automation strategies to reduce incident frequencies. Now, I’m looking forward to taking on larger challenges where I can continue to drive impact through process optimization and support excellence. If you’re interested in leveraging a professional who combines technical skills with a problem-solving mindset, let’s connect and discuss how I can contribute to your team.
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