Harish Ramakrishna
Lead Consultant @Infosys
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WORK HISTORY
Lead Consultant @Infosys
Bengaluru, IN
EDUCATION
I.R.Polytechnic
Diploma
BBHS
SSLC
M.S.Engineering
Bachelor of Engineering (EC)
SKILLS
ABOUT HARISH RAMAKRISHNA
Experienced Consultant with over 14 years,Specialized in Citrix Virtual Apps and Desktops (CVAD), Citrix Daas,App layering Deployment and configuring. Additonal Skill set on Azure WVD, Microsoft Intune and Azure Administration- CORE COMPETENCIES Citrix Cloud (Daas -End to End Citrix infrastructure deployments/Upgardes and Migrations | NetScaler Upgrades | PVS ( Provision services)| FAS | WEM | Machine Creation Services (MCS)| Incident & Change Management | AVD Azure Windows Virtual Desktop Administration | AWS | Intune Administration | Windows Server Troubleshooting | VMware | Active Directory | DNS | DHCP | RCA | Problem Management | ITIL Compliance | KPI Compliance | Escalation Management | Stakeholder Communication | Change Request Management | Monitoring & Ticketing Tools || Scripting & Automation- CURRENT WORK EXPERIENCE Lead Consultant | Infosys Limited | Bengaluru / Germany | July’21 - till date Design and planning of new Citrix infrastructure based on client requirements. Hands-on experience in migrating Onprem Citrix infrastructure to Citrix Cloud. Prepare HLD and LLD design document for Citrix infrastructure and update on timely basis with all changes. Hands-on experience in integrating AWS (Amazon Web Services) with Citrix. Handling configuration-related issues /performance problems of Desktops and applications deployed through CVAD. Responsible for performing regular Citrix infrastructure upgrades like Netscaler,CVAD site, WEM Site and PVS Farm. Strive to provide better experience for Citrix users, by Identifying Configuration gaps and re- design/fix as per Citrix recommedations. Conduct regular Citrix infra audits to ensure compliance with industry standards and regulations. Responsible for conducting the Disaster recovery for Citrix infrastructure on yearly basis. Identify the gaps observed, document and work on remeditation. Currently managing Citrix infrastructure for 3 German manufacturing clients. Work on RFP( request for proposal ) for new clients
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