Harish Mohan
Operations and Workflow consultant || Dun and Bradstreet || MCC\'23
- Role
- Workflow Consultant at Dun & Bradstreet
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Harish Mohan
Bridging numbers and strategy—workflow pro with a knack for market research, B2C sales, and making operations run like clockwork.
Experience
Workflow Consultant
Jul 2024 — Present · Chennai, IN
As a Workflow and Operations Consultant at Dun & Bradstreet, I oversee the seamless execution of key operations processes, with a focus on research coordination, data analysis, and internal record management. My role combines technical expertise, strategic thinking, and close collaboration with multiple teams to drive efficiency and ensure high-quality delivery to clients.Key Responsibilities:Research Coordination & Analysis: Manage the placement of research tickets to the appropriate research teams, ensuring they meet Service Level Agreement (SLA) timelines. I analyze company business reports to provide DUNS numbers based on comprehensive analysis of business lines, market value, management structure, leverage, and investment risk.(Note: Access to DUNS numbers for 67 countries in South Asia, Middle East, and North Africa.)Foreign Bank Records & Reporting: Act as a consultant on maintaining records for foreign banks such as AMEX, overseeing on-site visits and sending updated MIS reports daily to ensure accurate and up-to-date records.Order Management & Billing: Manage the creation of order entries for CCAM products for AMEX bank, ensuring accurate processing and timely billing through proper order posting.Lead Management & SLA Monitoring: Track and maintain the intake and delivery of research leads, ensuring proper alignment with SLAs. I monitor the inflow of leads and maintain a record of intake-to-delivery ratios to optimize performance and response times for clients.Key Achievements:Streamlined research ticketing process, ensuring timely delivery of high-quality data for client projects.Improved efficiency in managing foreign bank records and reporting, ensuring accurate and timely updates.Successfully managed order entries and billing processes for AMEX, ensuring seamless transactions and high client satisfaction.Optimized lead intake and delivery processes, contributing to improved SLA adherence and operational efficiency.
Education
Madras Christian College
Bachelor of Commerce - BCom
2020 — 2023
Alwin Memorial Public School
Higher secondary
2018 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.