Harish Kumar Tahalani

Project Specialist @American Express Global Business Travel

Gurgaon, IN

Job Location – Gurgaon, HaryanaProjects – • Amadeus Vendor Queues Automation – EMEA Region• OBT Reject PNR Automation – US Market• Queue Management Tool – Global• PRDS AirCheck Automation – Contracts Loading US Market• OBT (KDS) Site Build Automation – US Market GDS – Amadeus, Sabre, Galileo & ApolloOBT – KDS Job Description:• Gathering requirements from senior management for new process.• Study process in detail by sitting with the SME/Leader.• Create process maps and present to higher management.• Create AS-IS process document and seek sign off from Business.• Create TO-BE process document along with process flow in Visio.• Share solution design document with developers/vendors.• Follow up with developers/vendors in any modification if required.• Create test plan and make sure all testing is done correctly before go live date.

Veer Bahadur Singh University Jaunpur U.P.

Bachelor's degree