Harish Kumar
WFM Manager
- Role
- Wfm Team Manager at GlobalLogic
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Harish Kumar
Concentrix relies on a professional with over three years of workforce management experience to lead capacity planning initiatives and optimize resource allocation. Skilled in scheduling, Verint administration, and statistical analysis, the team contributes to data-driven decision-making, ensuring efficiency in staffing and operational processes. By leveraging Power BI for interactive dashboards and actionable insights, the team collaborates across departments to meet service level objectives and improve performance metrics. With a focus on SLA management and resource utilization, efforts consistently enhance operational outcomes and align with organizational goals.
Experience
Wfm Team Manager
Oct 2025 — Present · Gurugram, IN
Education
Delhi University
Bachelor's degree, Public Policy Analysis
2010 — 2013
Skills
- Team Management
- Screening
- Management
- Talent Acquisition
- Employee Relations
- Analysis
- Technical Recruiting
- Bpo
- Business Development
- Team Leadership
- Microsoft Excel
- Sourcing
- Vendor Management
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