Harish Kumar
Operation Head at HS GROUP … l Sales l P&L l Operations l Business Expansions l Inventory Management l SOP l People Management
- Role
- Head of Operations at Hs Group at Hs India
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Harish Kumar
Results-driven Retail Operations Leader with over 15 years of experience in managing…
Experience
Head of Operations at Hs Group
Jan 2024 — Present
Head of Operations Manager with exceptional gifts in budgetary and cost control. Positive Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Responsibilities-* Ensure each store and performance reviews of individual managers and employees.* Achieving business goals and revenue targets.* Overseeing daily operations, managing budgets, and setting performance objectives.* Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.* Developing and implementing business, marketing, and advertising plans.* Planning, evaluating, and optimizing operations to be efficient and cost-effective.* Ensure compliance with company’s policies and operational guidelines.* Introduced new methods, practices and systems to reduce turnaround time * Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.* Dealing with escalated customer issues, incident reports, and legal actions.* Assist upper management in decisions for expansion or acquisition * Observed each employee\'s individual strengths and initiated mentoring program to improve areas of weakness.* Trained and guided team members to maintain high productivity and performance metrics.
Education
NIMS - National Institute Of Management Solutions
MBA, Retail Management
2006 — 2008
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