Harish G.
IT Coordinator | ITIL v4 Certified | AWS Certified | Azure | DevOps Enthusiast
- Role
- Information Technology Coordinator at RBC Bearings
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
About Harish G.
With 4+ years across IT operations, service delivery, and cross-functional project…
Experience
Information Technology Coordinator
Jul 2024 — Present · Mentor, OH, US
Act as the primary liaison between facility teams, HQ IT, and vendors ensuring transparent communication and resolving 90%+ of escalations within SLA.Manage hybrid infrastructure (Windows Server, Azure AD, Intune) with a strong emphasis on security, compliance, and service continuity.Apply ITIL 4 best practices to optimize incident, change, and asset management, enhancing overall service delivery and operational efficiency.Collaborate with cross-functional stakeholders to maintain ERP and DNC systems, supporting seamless manufacturing and IT workflows.Lead vendor coordination for software licensing, procurement, and system upgrades driving standardization and reliability across platforms.Deliver automation initiatives using PowerShell, Intune, and Azure AD to improve endpoint onboarding, compliance visibility, and user experience.
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