Harish Boyana
Senior Engineer @Servion | Genesys Cloud | IVR | NICE | Salesforce | Cyara| APICA Automation | Service Now | Splunk
- Role
- Senior Engineer at Servion Global Solutions
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harish Boyana
I am currently working as a Senior Engineer for Telecommunications Project. Skilled and Proactive Genesys Cloud Support Engineer with 4.10 years of hands-on experience in supporting and maintaining on-premise and cloud-based contact center platforms.Also using other Contact center suites including NICE, Avaya One X, IVR, Splunk, Sky Kit, Voice Bio, Service Now: Experienced for 4 years in ticket handling, Incident management, and Problem management.
Experience
Senior Engineer
Jul 2025 — Present · Hyderabad, IN
Education
Aditya Institute of Technology and Management
Master of Business Administration - MBA, Human Resources and Marketing
Gayatri College of Science And Management
Bachelor of Computer Science and Electronics, Computer Science
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